Exactix Launches Tonight. Online Tickets Unavailable 7 p.m. – 12 a.m.

Exactix is finally here. The new locate ticket software is launching tonight and will be available for use tomorrow morning.

As this state-of-the-art software launches this evening in Kentucky, please note that online tickets will be unavailable tonight from 7 p.m. – 12 a.m. and Kentucky 811 will only accept damage and emergency tickets over the phone during that time.

If you currently enter your locate requests online and have not created a user ID for Exactix, please check your inbox and spam folders for messages from Kentucky 811. All current online account holders have been contacted with instructions on how to register their Exactix account. Please contact the Exactix Launch Team at exactix@usa811.org if you need assistance.