Launching this Week! New Ticketing Software

After much anticipation, Exactix by 4iQ Solutions is launching in Kentucky this week! When Exactix launches the night of Wednesday, March 31, Irth will no longer be available. If you have Irth bookmarked in your browser, you will need to update the link to Exactix. If you have been through an 811-led training and currently… Read more

Satellite Mapping Features on Exactix

When Exactix launches on the night of March 31, new mapping technology will be available that will benefit locators, excavators and members. The new satellite mapping feature allows users to switch between a street and aerial view of the base map. All map features are available on both map views, so users are able to… Read more

Get a Sneak Peek of Exactix! Explore Kentucky 811’s New Ticketing Software

Exactix is launching on the night of March 31. If you haven’t done so yet, it’s time to get familiar with the new software before creating your first locate request using Exactix! The login page allows users to enter the platform with their username and password or view a ticket and positive response information by… Read more

Exactix is Launching Soon!

Exactix is launching in less than three weeks on the night of March 31. Do you still have questions about our new online ticketing platform? Check out some frequently asked questions below! When will Exactix launch? Exactix will launch by the night of March 31, 2021. Why is Kentucky 811 transitioning to Exactix? Kentucky 811… Read more

Exactix Mapping Features – Launching March 31!

Exactix is launching on the night of March 31! Once Exactix launches, the current ticketing system, Irth, will no longer be available. There are so many exciting features to look forward to in the Exactix platform, including State-of-the-art mapping tools and updated maps, a custom-built geocoding engine, and cloud-based technology. Learn more about Exactix mapping… Read more

New Ticketing Platform to Launch End of March

Kentucky 811’s new ticketing software, Exactix by 4iQ Solutions, is set to launch at the end of March. This new ticketing platform will offer the core benefits of online ticketing, with the added value of a world-class geocoding engine to define safe and accurate excavation notification areas. When Exactix is launched at the end of… Read more

The Direction, presented by 811, Partners with Mossy Oak and MOOSE Media

The Direction – an adventure-travel fishing television series in its 4th season, has formed a partnership with Mossy Oak, one of America’s premier outdoor brands, announced host and producer, Mark Stowe. “Protecting the environment – and the folks who live and work outdoors – is at the top of everything for Mossy Oak, which makes… Read more

Exactix Launch Details

Kentucky 811 Stakeholders, Thank you for your interest in Exactix, our new state-of-the-art call center software launching soon! We have been hard at work on the implementation, configuration, and testing of Exactix since April 2020. We are looking forward to launching Exactix at the end of March! You may be asking yourself: Where can I… Read more

January 2021 DIRT

Happy New Year from Kentucky 811! From all of us at Kentucky 811, we would like to wish you a happy new year. No matter the time of the year, safe digging is important. Contact 811 before you dig to ensure that 2021 is Kentucky’s safest year yet! We’re excited for the opportunities that this… Read more

Base Map Update

Kentucky 811 Members, In an effort to better serve you, Kentucky 811 will be updating the base maps used for notifications. The new maps include new streets, street name changes (I.E. County road name to 911 name) and more accurate road placements. As you know, we are currently unable to precisely identify a small percentage… Read more