Happy New Year from Kentucky 811!

From all of us at Kentucky 811, we would like to wish you a happy new year. No matter the time of the year, safe digging is important. Contact 811 before you dig to ensure that 2021 is Kentucky’s safest year yet! We’re excited for the opportunities that this year brings, including the launch of our new ticketing software – Exactix! Learn more about the rollout of Exactix below.

Update on Exactix – Coming Spring 2021

Kentucky 811 will implement its new ticketing software in late March. Exactix by 4iQ Solutions, which is available now in Arizona, Florida, New England and New York, will feature:

  • Two-way ticket blog for improved communication between members/locators and excavators.
  • Advanced, cloud-based ticketing software for detailed submissions.
  • Mobile-friendly technology compatible on tablets and smart phones.
  • Single sign-on with flexible permission-based roles.

Please look for email updates in the new year from Kentucky 811 about next steps and what to expect as we transition to Exactix.

Save the Date – 2021 MWDPTC

Thank you to everyone who attended this year’s virtual conference for your commitment to damage prevention. We look forward to the 2021 MWDPTC and hope to see you in French Lick, Indiana, Nov. 9-12, 2021! Be sure to check the conference website to stay up to date on 2021 conference news. To receive conference updates, please join our mailing list.

Kentucky 811 Board Member Changes

Kentucky 811 would like to welcome our new Board Members and congratulate our 2021 Officers. These volunteers serve an integral role in representing all Kentucky 811 members. 

KY 811 New Board Members in 2020

  • David Doggette, Team Construction
  • Tom Baker, Cleary Construction
  • Sara Austin, AT&T
  • Darren Sledge, Bowling Green Municipal Utilities

KY 811 Officers for 2021

  • Chairman – Tim Owen, Atmos Energy
  • Vice Chairman – Mark Henry, Duo County Telephone
  • Treasurer – Greg Harbour, Kinder-Morgan
  • Secretary – Mike Jones, Louisville Gas & Electric

Kentucky 811 Moves to Paperless Invoices

Beginning in January 2021, Kentucky 811 will be transitioning our billing method from a paper-based invoice to an email-based invoice. Please update your accounts payable email address or contact email address to the email you would like to receive invoices starting January 2021. Send your updated information to receivables@usa811.org by March 1, 2021. If you have any questions or concerns about Kentucky 811’s paperless invoices, please contact Tracey Motley at 317-893-1405.

Follow Kentucky 811 on Facebook, Twitter & YouTube

Kentucky 811’s social media accounts provide information about safe digging that educate homeowners and professionals, keep communities safe and help prevent damages to utilities. 

Like us on Facebook: @Kentucky811

Follow us on Twitter: @Kentucky811

Subscribe to our YouTube Channel: Kentucky 811


Kentucky 811’s Emergency Responder and Excavator meetings are going virtual this year. The virtual pipeline safety and damage prevention education meetings begin on February 2, 2021. To register for a meeting designed for your region, please visit www.pdigm.com.