May 4, 2020
Kentucky 811 may from time to time revise this Policy by updating this posting. By using this Site you are agreeing to be bound by any such revisions. You should visit this Site periodically to determine current terms.
A. Types of Information Collected. Kentucky 811 may collect several types of information from and about users of our Site, including:
- Contact Information. We collect information by which you may be personally identified, such as name, street address, email address, and telephone number (“Personal Information”);
- Information you submit. We collect information you submit through the Site.
- Demographic information. We may collect information like your gender and age. We may collect your zip code.
- Other information. If you navigate through our Site, third-party service providers may automatically collect information, such as the browser you are using, usage details, IP addresses, and information collected through cookies. Those third-party service providers might look at what site you came from, or what site you visit when you leave us. In a mobile environment, they might collect your location.
If you apply for a job, we will direct you to a third-party application tool that collects your personal identifying information, your prior education and work history, and your skills and qualifications for the position. We may ask about your salary expectations, how you learned of the position and other information about your ability to perform the position. We may also collect the last four digits of your social security number and your immigration status. We do not sell personal information of job applicants. We may disclose personal identifying information of job applicants to service providers for the purposes of completing background checks and drug screenings.
If you accept employment with Kentucky 811, we collect your personal identifying information for purposes of communicating with you, to verify your employment status, to pay your wages, to administer other employment-related benefits, and to verify you are permitted to operate a motor vehicle. We do not sell our employees’ personal information. We disclose our employees’ personal identifying information to service providers for purposes of administering the payment of wages and other employment-related benefits, including medical, dental, vision, life and disability insurance, retirement and savings programs, and other compensation plans.
B. How We Collect Information. We collect Personal Information directly from you with your knowledge. For instance, when you submit a ticket, we will ask for your Personal Information such as your address, or the address of your customers. We also collect information if you apply for employment with Kentucky 811.
- To recognize new or past users.
- To store your password if you are registered on our Site.
- To improve our Site.
- To serve you with advertising content in which we think you will be interested. To do so, we may observe your behaviors on the Site and other websites. We may also collect information about your browsing history.
- To better understand the interests of our users and our Site visitors.
D. How We Use Your Personal Information. Kentucky 811 will use the information you have provided to process tickets, and respond to your comments or requests for information. We will not send you information if you inform us you do not wish to receive such materials.
Kentucky 811 uses the Personal Information it gathers as otherwise permitted by law.
E. Targeted Advertisements. We may work with online advertising companies to show you relevant and useful ads. This includes ads served on other companies’ sites. These ads may be served based on information collected by us or third-parties. For example, information a third-party collects when you register for a site, like your zip code. This might be used to target an ad for people in your area. These ads may also be based on your activities on our website or on third-party sites.
F. Sharing Information. Kentucky 811 does not sell our user’s e-mail addresses or other Personal Information. However, unless otherwise specified, we may share Personal Information with affiliates in the United States. We also allow access to our database by third parties that provide us with services, such as technical maintenance or statistical or marketing analysis, but only for the purpose of and to the extent necessary to provide those services. In the event that Kentucky 811 should decide to sell any assets which may include this Site, they may sell the information provided to Kentucky 811 by users of the Site.
Kentucky 811 may use personal information to improve its marketing and promotional efforts; to statistically analyze website usage; and to improve the features and content of the Site. We may combine non-personal information collected automatically with your Personal Information. Your information will be used by us and/or by them as described in this Policy.
G. Legal Disclaimer. Kentucky 811 reserves the right to disclose your Personal Information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on Kentucky 811 or the Site. For example, Kentucky 811 will provide Personal Information to third parties if Kentucky 811 believes, in good faith, that it is necessary to prevent a crime or an injury to Kentucky 811 or third parties. Kentucky 811 will also share Personal Information to respond to a court order or subpoena, or if a government agency or investigatory body requests it.
H. Not Intended For Children. Our Site is not intended for children under 13 years of age. No one under 13 may provide any Personal Information to or on the Site. Kentucky 811 does not knowingly collect Personal Information from children under 13. If you are under 13, do not use or provide any information on this Site. If we learn we have collected or received Personal Information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us. Parents or legal guardians can learn more about how to protect children’s privacy on-line here: https://www.consumer.ftc.gov/topics/protecting-kids-online.
I. Data Security. Kentucky 811 uses standard security measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. We keep Personal Information as long as it is necessary or relevant for the practices described in this Policy. We also keep information as otherwise required by law.
The safety and security of your information also depends on you. The Internet is not 100% secure. We cannot promise that your use of our Site will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords.