BECOME A PRO AT SUBMITTING REQUESTS ONLINE
Whether you dig every day or every so often, submitting locate requests online, 24 hours a day, 7 days a week, is the easiest and most efficient way to notify Kentucky 811’s member utilities. If the planned excavation will only span a single street address, use 811NOW, Kentucky 811’s Single Address Web Ticket Entry platform, to request that the approximate location of our members’ buried utilities be marked at least two full business days prior to breaking ground.
Do you need to enter locate requests for long distances or properties without an address? Would you like to include more detailed locate instructions? Using Kentucky 811’s Multi-Address Web Ticket Entry allows frequent and large-scale excavators to rapidly submit locate requests 24/7, check Positive Response, request re-marks and more. Take a quick training to begin using Kentucky 811’s Web Ticket Entry and say goodbye to hold times.
Ready to start submitting requests online?
SAFE DIGGING STARTS HERE
Notifying Kentucky 811 about your excavation plans is one of the most important steps in the safe digging process -- but it’s not the only step! It’s important for you to follow all of the Five Steps to Safe Digging:
- Plan your project.
- Contact Kentucky 811.
- Wait for the marks.
- Confirm the marks.
- Dig with care.