CONTRACTOR HUB
Everything you need before you break ground.
Submit locate requests, search tickets, check positive response statuses, and access design tools — all in one place.
CHECK TICKET STATUS
Know the status of your locate requests before heading to the job site.
Kentucky 811 makes it simple to check the positive response status of your locate requests anytime, anywhere. Recommended by the national Common Ground Alliance (CGA), positive response is a free tool we encourage all member utilities, locators, and excavators to participate in to decrease the chance of damages.
As an excavator, you can check positive response statuses before heading out to a job site or contact the member utility directly with any questions about the status. There are multiple ways to check positive response status:
Confirmation Email Link
Click the link included on the ticket in your confirmation email. You will also receive an email when the excavation start date and time passes showing the current positive response status for all notified member utilities.
ITICnxt®
Log into your ITICnxt account and go to the "My Tickets" section. Once there, find the ticket you are interested in viewing, click on the ticket link, and then scroll down to the members notified section.
Ticket Search
Use the Kentucky 811 Ticket Search & Status to search for any locate request using the ticket number or information from the ticket. Once there, find the ticket you are interested in viewing, click on the ticket link, and then scroll down to the "members notified" section. No login is required to use Ticket Search.
Kentucky 811 App
Use the Kentucky 811 app to access Ticket Search & Status while on the go.
Want to learn more about positive response and the 811 process? Visit the 811 Process page →
POSITIVE RESPONSE CODES
Understand each status code you may encounter when checking the positive response for your locate requests.
SUBMIT A DESIGN REQUEST
Designing with Safety in Mind
Kentucky 811's design tools help you plan projects with existing infrastructure in mind. Decide which design tool is appropriate for your needs and get started today. Remember that neither a Preliminary Design nor a Design Ticket are substitutes for a Locate Request.
Preliminary Design Ticket
- Provides a list of affected utilities and design contacts (as available).
- Available online and over the phone.
- Does not send project information to the utility operators. This tool is exclusively for informational purposes.
Design Tickets
- Ticket information is provided to utility operators for locating.
- Available online and over the phone.
- Should not be used for projects requiring excavation.
Ready to Get Started?
Click the button below to submit a design ticket through ITICnxt®.
Submit a Design Request with ITICnxtQuestions?
If you have questions about preliminary design tickets or design tickets, contact our team by emailing kyITIC@occinc.com, or click here for live assistance.