Welcome to ITICnxt®

Kentucky 811 and One Call Concepts® proudly announce its most powerful digital ticketing solution yet: ITICnxt. Our user-centered software development method produced a digital ticketing experience tailored just for you.

Whether at home or at the jobsite, your next project starts here.

Select the box below that best describes your role in the project.


Planting a tree? Installing a fence? Kick-off your next DIY project right.

Click here to get started


Submit a ticket, check as status or request training — all in one spot.

Click here to open your 811 toolbox

Latest News

October 1, 2022

The Kentucky 811 Transition is Complete

Earlier this year, we announced that we will be transitioning into a new partnership with One Call Concepts Inc. (OCC) for 811 notification services. These services include receiving, processing and transmitting underground utility locate requests.

September 29, 2022

Helping Homeowners: What is ITIC Lite?

Kentucky 811 is excited to introduce a new, state-of-the-art ticket submission software designed specifically for homeowners — ITIC Lite. ITIC Lite is free to use and makes requesting to have underground facilities marked easier than ever. Tickets can be submitted online 24/7.

September 28, 2022

Have you heard about Webinar Wednesdays?

Each Wednesday, One Call Concepts, Inc. (OCC) hosts two webinars that will introduce you to the cutting-edge software we officially rolled out on October 1, 2022. These webinars will teach you how to navigate and efficiently use the new software, as well as provide a chance to ask questions.