Select your role to be directed to the appropriate ticket submission portal.
Knowledge is your strongest tool.
Explore training, videos, guides, and resources to help you dig safely and stay compliant.
Select a video below to learn about ITICnxt and Kentucky 811 tools and processes.
Video
Video coming soonKentucky 811 and One Call Concepts, Inc. (OCC) host two webinars on our cutting-edge software with Webinar Wednesdays. Every other Wednesday, we do a live demo of ITICnxt (9 a.m. ET) and the Locator Tickets portal (1 p.m. ET) explaining how to navigate and efficiently use the software, followed by a chance to ask our experts questions.
Download essential guides, handbooks, and reference materials for safe digging.
Quick reference card for APWA utility marking colors and tolerance zone dimensions.
Download PDFAPWA recommended marking guidelines for underground utilities — best practices for locators and excavators.
Download PDFComprehensive handbook covering Kentucky excavation rules, processes, and best practices.
Download PDFFull Kentucky dig law statutes for underground facility protection and damage prevention.
Download PDFOfficial Kentucky 811 logos for use in presentations, publications, and partner materials.
DownloadKentucky 811 Positive Response reference guide covering response codes, workflows, and compliance.
View CodesHolidays observed by Kentucky 811 that are not counted as working days and may impact your dig schedule.
View HolidaysWhen additional time is needed to complete a locate request, Kentucky law allows operators and excavators to mutually agree to an alternate completion date.
Download PDFBrowse the individual statutes governing underground facility damage prevention in Kentucky.
Complete the form below to register for a live ITICnxt webinar session. You'll receive a confirmation email with login details.
We'll send you a confirmation email with webinar details. See you on Wednesday!
Which logo package would you like to download?
Kentucky 811 observes the following holidays. These days are not counted as working days when calculating locate deadlines, so plan your excavation notice accordingly to avoid delays.
Kentucky 811 Positive Response status codes returned by operators on a locate request. Review each code and its meaning below.
Feedback is important, and sometimes it's the only thing that spurs change. Please let us know if we are excelling in a certain service area, not meeting your expectations, or you'd like to see something done differently.
We value your feedback. Please fill out the form below and we'll review your submission.
Got a question about digging? Ask the expert!