Contact Us
HELP WITH Exactix (ONLINE LOCATE REQUEST)
PLEASE FILL OUT THE FORM BELOW:
The Exactix Home help form is for assistance when issues arise processing your personal locate ticket online. If your question is in regard to markings on your property, when markings should be completed, or other issues with your existing locate ticket such as still needing utilities to respond or return to complete markings, please contact the call center at (800) 752-6007 for further assistance. For Exactix Pro account holders experiencing issues entering a locate ticket, please contact the Web Department directly for assistance.
Main Telephone Number
Mailing Address
P.O. Box 23600
Louisville, KY 40223
Director of Operations and Technology
Justin Sell
jsell@usa811.org
317-893-1402
Director of Government Affairs and Education & Outreach
Tim Vaughn
tvaughn@usa811.org
502-442-3160
Call Center Manager
Nikki Pharris
npharris@usa811.org
502-493-3539
Member Services
Contact 811 before you dig!