SAVE TIME. GO ONLINE.
Save time online using Exactix Home, Kentucky 811’s new and easy process for submitting tickets. All users of Exactix Home must create an account in order to submit a locate request.
Ready to create a ticket?
Don’t forget, you are required to wait two full working days, or more depending on the size and scope of your project, to begin digging after submitting a ticket to allow the utilities to provide a positive response to your request. Working day means every day, except Saturday, Sunday, and holidays established by federal or state statute from 12:01 a.m. eastern time until 12 midnight eastern time, excluding the day the locate request was made.Please reference the Five Steps to Safe Digging to learn more about the digging process.